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Excellent service, communication and delivery.
First class and will recommend to others....
...Stephen Shuttleworth
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin...
...Emma Sproat
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good experience all round. Helpful when enquiring re suitability of item I needed to purchase. Prompt response. Accurate also. Sink came very promptly and as advised by my tub. very impressed. ...
...david hemmings
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Good customer service, package arrived on time nice and quick with good communication Product as described thank you...
...J Ryan
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fast good service.thanks....
...jeremy riley
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Easy ordering good service....
...David Lake
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Ordered easily and delivered as advertised. All good ...
...Paul Lincoln - OPS London Ltd
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A timely and eficient srvice - thank you...
...Hubert John Lynch
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Great service will use again
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...John Carruthers
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I regret that the small half aeration tube was in three pieces. I should be grateful for a replacement.
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Hi
Apologies for this Dr Payne, i have now ordered a replacement in for you and it is expected to arrive on friday. We will check this for you and be in touch as soon as the replacement is ready.
Regards MyTub...
...Dr Reginald Brian Payne
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