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Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey...
...John Hey
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Excellent service received and good product. Would use again....
...Garry Hodgson
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Thanks, found the part difficult to get anywhere else, your ordering system and communication was great. Despite the Xmas rush it arrived on schedule and just in time....
...John Armstrong - Mr
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I was kept informed of each stage of my order and the goods arrived on the day stated.....Great service and would highly recommend MY TUB...well done ...
...Hazel WhitelockWainwright
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Order was correct and delivered on time. A very easy and efficient experience. I will use this company again....
...Anthony Lelli - Swalcliffe park school
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Handled by order very well, even though had to sourced elsewhere...
...Anthony Reading
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Everything as described, and provided helpful updates on delivery date....
...Andrew Dey
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good service, would use again ...
...SHEFFIELD PARK ACADEMY
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Excellent service delivered on time, would order again with them....
...jon pullen - J R Pullen
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Hello Jeannette we have collected the door now and have it home for the workmen coming tommorrow. Two very relieved and happy customers here! I cant thank you enough for the level of service you provided from the moment the order was placed - we put ourselves under a lot of pressure by placing the order so late and in such difficult weather conditions and we count ourselves very fortunate indeed that we had someone like you on the other end dealing with our order. You could teach a lot of big high street businesses a thing or two about customer service and I look forward to placing more business with MyTub in the future. Have a very merry Xmas. John & Gail.
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...John Bain
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