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email sent to advise day and time of delivery, item delivered at the time expected
excellent service...
...Milton Armstrong
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Would use this company again. Answered queries same day. Contacted about delays and kept up to date with delivery. ...
...Miranda varnam
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Thank you for your prompt service. Will certainly use you again....
...Les Whitewood
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Laurie was very helpful, Toilet seat was delivered to rear door as requested as I wasn't in. Altogether the service was excellent. I will certainly use your website first if I ever need more items....
...Joan Domin
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Goods arrived quickly, in good condition! Communication updating order process very good! First class service, Thankyou!...
...Brian Radbone
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Very happy with the product and delivery thankyou...
...Linda Black
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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Good and very fast Delivery to Germany. Everything was very good....
...Oliver Sandner
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excellant service part fitted and woking...
...trevor brown
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My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation...
...Jonathan Mosse Renovations
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