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Great service from Steve who went above and beyond! Very much appreciated. Will definitely use again. ... ...Paul OBoyle - Q3
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Spot on,fast, efficient service very helpful.
I found the part on the website they checked it was actually in stock and it was delivered.
Thank you regards Paul ... ...Paul Harewood
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Bit of a delay - 1st because out of stock, then something went wrong with the delivery order. But they kept me advised and and,when it did arrive, all ok and at good price with free delivery on order over £25.
Would use again.
Nick Jenkins... ...Nick Jenkins
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The price of the tap was very competitive and delivery was quick.
A for Customer Service.... ...Stephen Wright
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Easy to use website, good value for money and a prompt delivery service.... ...Aston University
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Wonderful, prompt, courteous service. The parts I required were supplied on time and at a very reasonable price to my business in Australia. Thank you to all at MyTub.... ...GREGORY PRZYBYLSKI - AUSTRALASIAN YACHT SERVICES PTY LTD
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I recieved my order a day later than advised but it arrived in good condition and the driver was helpful and curtious... ...Mrs P Keys
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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Service I received was fine and prompt. I'm not a great consumer of you products, merely D.I.Y. but would use you again.
Regards
... ...Nicholas Hartley
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Hello Steven,
Thank you very much - I have received today my order from you including the Armitage Shanks diverter for my mixer bath taps and shower. I am very grateful that you had this item still in stock. Many thanks for all your help.
Wishing you and mytub all the very best.
Kindest regards,... ...Angela
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