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Good Service, I was able to identify the correct part and they arrived promptly...
...Henry Peat
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Good service, prompt delivery, great price. Website easy to use. Recommend....
...A H Crawford
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Order arrived on time as promised. Very helpful staff. Excellent service....
...D.A.Tomlinson
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ALL PARTS ORDERED ARRIVED ON TIME AND NOT DAMAGED.
FANTASTIC SERVICE...
...BARRY FRY
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My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation...
...Jonathan Mosse Renovations
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EXCELLENT SERVICE AS NORMAL
MANY THANKS!!...
...RICHARD SEABY
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Great service, friendly, helpful and quick....
...John McQueen
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control knobs arrived on time in good order.
Thanks...
...John Lawrence Millar
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Goods received on time in good condition thanks...
...John Botterill
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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