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Very pleased with order and processing. Customer services very helpful and answered calls and emails promptly. However, the courier service was appalling - not the fault of MyTub. They could not find my house and did not even call me to ask for directions. Consequently, package was returned to sender, causing a weeks delay before I eventually received it....
...mohamed carmally
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Hi
Service: Excellent, I was kept informed of delivery dates, and item arrived early on the day specified.
Product: This was a replacement part for a bolier timer. The picture on your site was the same as the original, but the one sent to me was different. I assumed it was a more recent part, and as it was the same size and had same connections, I have fitted and it works fine. So not an issue at all but might be worth mentioning this on the site, and changing the picture.
Desktop website was easy to use....
...Martin Vince
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Thanks for a simple straightforward web site and also for a good service - my purchase was very straightforward!...
...Noel Wilson
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Ordered on 3rd February but not delivered until 17th - 14 days later....
...John KentonPage
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had to wait a while for my order ...
...mrs
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Good value, good delivery costs, a little long wait though....
...Brian Kerr
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Order received promptly. Customer service excellent....
...Susan Broadbent
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Excellent service, superfast delivery, would use mytub again without hesitation.
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...Mr Philip Rose
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Great service. Ordering process very good in that always told where are in the process.
Could do with a time slot re delivery rather than just a day....
...Anne Drysdale
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Very good website, good customer service when I had a question, excellent if the seat turns up in the next 5 days!...
...NA
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more reviews... |
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