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Very helpful and accomodating, but a little difficult to contact directly via email, except through the notes page. Altogether a very positive experience however.... ...Judith Whitham
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i ordered the wrong item and i was in contact with jeannette she was very patient with me and answered all my emails straight away i am very happy with the service i got and would shop again with this company
Dot... ...dot swarbrick
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The product was in good condition and simply did the job, it was delivered very quick. Highly satisfied.... ...Vimal Patel
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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time.... ...Raymond TOPIN
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Service is great, yet to fit the part but it appears to be perfect.
Kind regards
Tony... ...A Mason
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Very prompt service - delivered when expected and all in tact!
Many thanks and much appreciated.... ...Chris Eversfield
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Took a while but was kept informed along the way... Cant fault the service or product Many Thanks. ... ...Anthony Stark
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The boiler arrived promptly.
The driver had not been briefed to call ahead as requested and consequently was kept waiting for an hour.
Subsequent message via the website asking about flues and fittings has not been answered.... ...richard middup
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Having this rare item in stock saved the job! The new installation now exactly matches the original that was fitted in 1932. Excellent email updates on the progress of the order.... ...Alan Pickwick
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Had what i needed at a good price and quick delivery ... ...Ian Simms - EFABS
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more reviews... |
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