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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
... ...langley grammar school
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Good service... ...Mark
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I am very pleased with your service, you responed quickly to my request to deliver the item asap and it was which helped me out a great deal. Thanks again... ...Paula Cameron
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Excellent service, competitive price on this item. Tap fitted and customer very happy.... ...Raymond Newman G & H Plumbing
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Good service delivered exactly as promised
Regards
Bill Clark... ...William Clark
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Excellent service ,you got me sorted when the original one I ordered was obsolete ,
Just waiting for it to be fitted now
Thank you for your help
Mrs P. Marsh ,... ...Mrs P Marsh
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Prompt and efficient service, just what you want. Will be happy to recommend to others.... ...Colin Newlyn
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I will be completely honest ,i found the ordering and the delivery prety good ,but i found that the communication i received from a lady called christine was brilliant ,the item i ordered was not in stock when it should have been ,and i received messages, informing me of what was going on and when to expect my delivery.
all other companies i usually deal with leave you guessing when your delivery is due .to me communication is everything,how con you plan something when you have no idea where your parts are . ... ...david shorter
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Expensive delivery for speed
... ...Mark Taylor
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Good product at the best price I could find.
Excellent communication.
Fast delivery... ...Colin Baker
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more reviews... |
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