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I was really impressed with the help received from customer services and the excellent next day delivery. Thank You...
... Marie Bullivant
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Very happy with the service
Goods arrived as promised ...
...Anthony Roberts - MINACK MECH MAINT
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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Very good service and speedy delivery and well price,good comunication all round, wil use again in near future
thanks to my tub....
...claude lehuede
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Supplied on time kept informed of orders progress delivered on day we were told good service...
...jack ford plumber0
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Hello sir,
Tuesday I received the parcel. I would like to thank you for the service.The CD with the software for the Diagnostics for the Vaillant boiler Vrdialog 8102 is very out of date. Its the version 2.2. by 2006. On the internet can I find the version 2.5, but there are already the VrDIALOG 8102 version 2.8.0.3 but I cant download it. My computer works with windows 7 and this version works only with windows XP.
Christine, of you company, did provide the upgrade to version 2.8.0.3.
Already my thanks.
With best regards.
G. Delaere...
...Delaere
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All round a very good service. Would definitely use them again .
Regards Stephen Hindley...
...Stephen hindley
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Fantastic service, fast, friendly and very competitive, will definitely use again. Thank You! ...
...Callum B
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Thought I was going to have to cancel my order as it could not be delivered when needed. Bathroom fitter due on 8/7 and item not available until 16/7 !
Staff managed to juggle the order and item delivered promptly on Thurs 4/7 with a smile.
Thank you....
...A C Shortland Webb
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Excellent service and surprised with a prompt deliver. Very happy from a first time buyer....
...Vijay Modha
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