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Order finally got to me. I was kept up to date on the progress but for too long to wait for parts that are advertised at 35 days. ... ...PTJ renewables ltd
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Disappointed at cost of delivery to here, but MY Tubs are not alone on this. Was how ever relatively pleased with the alternative offered and the rest of the customer service given. Prompt replies to e-mails and helpful staff with the asked for notification when the goods were ready for uplift. Would use again if required.... ...Fiona Laing
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Product arrived on day stated in order update e-mail. Thanks.... ...Graham Russell
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Firstly, my item was very good value. Secondly, MyTubs customer service was excellent - they kept in constant correspondence, letting me know about my order, its progress and keeping me updated about delivery.
Overall, a great customer experience, I would not hesitate to recommend MyTub and the team to anyone.
Thank you. ... ...Kyle Richards
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Great service. Delivered as expected on time. Very nice replacement unit. Thank you... ...victor weatherly
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Excellent service, communication very good. Delivery charge very fair! i.e. free. goods well packed. Good service from delivery carrier too.
... ...Glebe Services
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The part I was after was very hard to find but MyTub had two of them in stock. Great response from sales team and the product was delivered ahead of the scheduled time.
... ...Chaten Parmar
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Extremely pleased with the product which is good quality and just right for our needs in the bathroom. My Tub were very good at keeping us updated with when the product was being delivered just a pity there was a bit of a wait for it to be supplied. When it did come it was via a Plumb Store, Epsom lorry which is local to us!! despite ordering from MyTub in Tyne & Wear!!!!... ...Mrs. Jennifer Naylor
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Would use again, kept informed at every step, and item received very well packaged... ...John Barrie
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Delivered on confirmed date,every thing o.k. ... ...A.Flint
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