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arrived in two days no complaints... ...Northern Mechanical
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Slight issue with wrong item being delivered, however manufacturers fault and not My Tub. Excellent correspondence throughout. Cant fault the customer service, especially Jeannette who was very helpful. Many thanks and would not hesitate to recommend this company.... ...Simon Morris
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Thank you superb prompt and attentive service, will definitely shop with you again.... ...Mrs Pam Croft
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Actually cheaper than Ebay! , always had a good experience. When I am looking for parts I always check Mytub first.... ...David Roberts
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I received my order, yesterday lunch time at around 12pm. I must say that I feel a little let down as I placed my order on the 281112 and didnt hear back from you until the 141212 to say that the complete order was not in stock and would not be until January. I asked you to go ahead with the order as you had already taken the money from my account. I then had an email on the 171212 saying that the order will be in by the 070113 only to be told again that the order wouldnt be in until the 210113. I understand that this is not your fault but i would have preferred it if you could have let me know a couple of days after I placed my order that the order was not in stock as my customer was left without a shower for nearly two months.... ...Peter Downey
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
... ...Frank Conway
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A really efficient service, supplying our needs very promptly and at an ecellent price.
Thank you... ...Jonathan Phippen
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Great service, great prices, excellent delivery asap, no quibble, no problem , will definitely use My Tub again !... ...Brian Welch
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No problems. Quick and efficient service.... ...Lesley Richards
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You always give us a very good service update info. by email or phone... ...Green Resource Engineering Ltd
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more reviews... |
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