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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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Hi. This was first time using MyTub. What a fantastic experience, I would definitely recommend using MyTub. Thank you...
...Justin Thorner
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Great service, next day delivery as promised. Many thanks. ...
...Steven Nathaniel - Barlows UK Ltd
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Thanks for your excellent service. Will use you again when necessary...
...Norman Kaye
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Delivery date changed a few times at short notice, but always kept informed. ...
...Robert larkin
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Everything worked without problems, thank you....
...Arnald Grabulosa - Dept. Quimica Inorganica UB
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Our initial order was mislaid by the carrier and therefore arrived later than predicted. However I have been very impressed by your handling of the whole matter. Prompt action and excellent feedback. Well done....
...Brian Sydney Lawson
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Another hassle free purchase. Thank you....
...Jennifer Adams
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very good service. My order was dispatched speedily and delivered on time by a helpful courier. Product 1200 cotswold sliding shower door and frame is as described. Good quality at a good price especially with free delivery.
My only slight negative is that mytub do not stock a matching shower tray to fit the shower door so have had to look elsewhere and arrange a seperate delivery....
...James Bretherton
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five star service
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...nicholas browne
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more reviews... |
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