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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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There is nothing negative to say about the product received. It was prompt on time.
... ...Diogo Fichardo
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I was pleased to find this shower rose as I had some difficulty in replacing the old one which was badly affected by hard water scale.... ...Vic Cocker
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Got the product I wanted at the best price I could find. Slight mix up on delivery date and pedestal came later but sorted out OK and very good customer service. Would give 4 out of 5 given mix up but 5 out of 5 if it were not for that. Would definitly reccommend and go back if I need anything in future.... ...Mr P Mooney
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excellent service,with very quick delivery.highly recommend... ...amy keenan
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The replacement part was received on time and has fixed the problem - many thanks!... ...Mr Andrew Rogers
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Ordered on Tuesday, arrived on Thursday morning. Very pleased with prompt delivery.... ...Carolyn Baribeault
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All good recived promptly thank you I will use again ... ...Richard McELroy
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good service, friendly staff ... ...edward newell
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Very good service, ordered on Tuesday afternoon, delivered Thursday afternoon.
The best prices I could find and free delivery!
Would recommend MyTub.... ...W S Bott
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more reviews... |
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