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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we... ...Southlands Farm Cottages
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Very good communication, I was updated on the progress of my order regularly. Good prices, best I found on the web. Just Very Good. Thankyou. ... ...S M Hitchings
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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
... ...langley grammar school
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Easy web site to navigate and order. Fast delivery and excellent communication on order status. Superb Customer experience and service. Definitely recommend and will use again!!... ...George M Bish
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Arrived on time , exact product as described... ...Stephen Utting
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Very pleased.
Good prices, regular e-mail status updates and propmt accurate delivery... ...Mr Malcolm Hogg
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Order arrived when expected and in good order. Excellent service from My tub throughout. ... ...Margaret Struthers
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Quick despatch, easy website to use, good comms and great value ... ...Amanda Butcher
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Item arrived on time and in exoected condition
will use you again
thanks... ...david chesworth
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Excellent service. Managed to quickly source a rather obsolete part that others could not. Delivered very promptly.... ...James Hill
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more reviews... |
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