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Good price, prompt delivery - excellent customer service. Ordered online and Internet problem meant I had to start my order again. Second attempt worked no problem. Within minutes I got a phone call from a charming lady who said she had noticed that I appeared to have ordered two firebacks within minutes of each other. Did I really want them both or just one I told her what had happened and she said not to worry she would sort it out and arrange to refund my card.
Great service - thank you.
Barry
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...Barry Perrott
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Great communication throughout the transaction. Will use again...
...keith russell
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everything fine, slight delay but kept informed at all stages....
...PHILIP WAINWRIGHT
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service, advice and guidance excellent thanks - prompt delivery too...
...andrew mackenzie - speyside trust
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Super. Great communication, speedy delivery and value for money. Cant ask for more.
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...Carol Norton
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control knobs arrived on time in good order.
Thanks...
...John Lawrence Millar
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Thank you for providing a fast and well communicated buying experience, my basin arrived when you said it would....great!...
...Martin Pymm
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Fantastic service, second to none!! I won't look anywhere else for spare parts from now one, what is the point?
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...Kenneth Ambler
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I would just like to say how helpful Steve was in getting this order sorted and out to us. We will definitely use your services again if the occasion arises in the future.
Kind regards Lorraine Munce ...
...RJC MECHANICAL LTD - RJC MECHANICAL LTD
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Item as described, thank you. I needed an item from an obsolete gas fire - tried 3 suppliers before I was able to find one in stock. Staff very helpful on the phone and confirmed stock whilst on the phone. Thank you....
...David Rodgers
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