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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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Great price, only let down was the slow delivery time.
Would also be nice if you started stocking viessmann products....
...Morgan Barker Plumbing
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First class professional service with regular updates and prompt delivery. Well done to My Tub....
...Leonard Boesinger
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Very pleased...
...Mark Young
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GOOD SERVICE...
...Mrs Jennifer m lane
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Great service, parts arrived on time and they were correct, thank you....
...david jude - david jude
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The price of the tap was very competitive and delivery was quick.
A for Customer Service....
...Stephen Wright
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Product was delivered speedily and on time. Efficient service - thank you...
...Alan Marlow
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Excellent prompt service...
...Ian Main
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Absolutely great service. There was a problem with a delayed delivery date on my order and mytub pulled out all the stops to re-arrange order. Really great that you can chat to them directly - and within 3 rings.
Many, many thanks for saving my building project.....
...Dafydd Huw Lewis Winfield
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