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I was pleased overall with my purchases. I did have a couple of questions about the products and delivery time which were answered although this took quite a long time. I was beginning to get a bit worried about whether everything would turn up in time. It did but I could have done without the stress!... ...SUE DAVIES
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Very good service the
order was just right... ...steve vardon
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Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it.... ...Carol Winder
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Goods delivered on time.... ...Mr Robin Jones
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Helpful advisors, good quick service, and help with refund when I ordered incorrectly. Very pleased with service and the price as well.... ...Jonathan Fox
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Everyone else said 7-10 days. You said you had them in stock and they arrived within 48 hours.
Well done, 10/10... ...Weston Sailing Club
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I am pleased with the shower tray as it is a good product at a great price. I was unhappy with the delivery. It was initially set up for the Wednesday then changed to the Thursday. I took the Thu off and it did not arrive. It also did not arrive on the Friday luckily I was home!!!. When I called I was told there was a problem with the drivers hours and I would get it on the Monday but at any time up to 1800. As I had a plumber arriving first thing Monday this was no good. I elected to collect it from Yeovil at my cost and time. So a whole day off plus a couple of hours and diesel money wasted. Free delivery on orders over £25.00 should not mean second rate delivery especially when it ends up costing the customer. Companies who use the internet as the main portal for business must get the... ...Fred Baxter
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Great service, part received as expected, very favourable price comparing to other im not trade suppliers. The website is very clear, simple and fast... which is fantastic to see these days.
Many thanks... ...Darko Longin
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Very good service. Not installed yet but am not expecting any difficulties. Would definitely use again. Thank you.... ...David E Wright
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig... ....
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