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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...
...Frank Conway
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I am delighted to have found mytub. Your price for the part I was seeking was the lowest, and although your supplier initially sent the wrong item, your persistence in getting them to rectify their mistake was outstanding. I can recommend you to anyone - and indeed, I have already recommended you to my daughter and son-in-law.
Keep up the good work!...
...Dipankar Ghosh
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Excellent service. Was updated by e-mail regularly re delivery. When I contacted My Tub by phone the customer advisor was very helpful.
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...john smye
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MyTub did an excellent job, total satisfaction. Even though I originally ordered the wrong item, they were happy to help replace it with the correct one....
...Julius Ross
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Item was good value for money
Waiting time for delivery seemed like forever
Item was packed in a box 40 times the size with no packing value and motor had come out of its box and was bouncing around lucky no damages
I would still recommend company
But try and pick up items from stores next time...
...Derek Jackson
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Quick delivery and exactly as ordered. Will definitely use again....
...Robert Suckling
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Can't complain superb...
...Garry McKean - C8 Mechanical and Electrical
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Straight forward ordering on website.
Fast delivery, goods well packaged.
Good product.
Will use again.
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...George Carmichael - Turner and Price Ltd
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Everyone else said 7-10 days. You said you had them in stock and they arrived within 48 hours.
Well done, 10/10...
...Weston Sailing Club
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thank you for a very good service. you were able to source a cistern for me which was proving difficult to locate. It arrived on time and undamaged.
Saved my bacon
Thanks
Steve...
...s sutton
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