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Excellent service, the order arrived on the advised date and the regular order progress updates were very much appreciated.
Kind Regards
Roddy MacKinnon... ...R Mackinnon
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Very pleased with order and processing. Customer services very helpful and answered calls and emails promptly. However, the courier service was appalling - not the fault of MyTub. They could not find my house and did not even call me to ask for directions. Consequently, package was returned to sender, causing a weeks delay before I eventually received it.... ...mohamed carmally
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Thank you for sorting it out, got there in the end.... ...Michael Palmer
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.... ...Bernard Adams
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Very good service, arrived on time and in good condition.
... ...Blacknoll Limited
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Ordered, paid for and delivered quickly and painlessly. Thank you.... ...Jim Dunlop
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Nice product, cracking price. Only slight complaint is that it took nearly a week to be given a delivery date. Would recommend though.... ...David Townend
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Thank you for a quick and efficient service. It was especially pleasing to be able to source what must be a rarely ordered, obscure, component. It was also good to do so without the punitive pricing available elsewhere. ... ...Richard William Holborow
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The item was out of stock at the time of ordering. Immediately got a call about a delay, which was not a problem. Great to be updated.
Good all round service. Goods arrived after a short but acceptable delay.... ...Robin BERGER - Berger Plumbing
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the order arrived on the date you specified , and we were always informed of progress by e-mail we thank you for supplying at the best price on the internet will use this seller again thanks from brian... ...MR B FLEMING
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more reviews... |
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