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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Excellent service received and good product. Would use again....
...Garry Hodgson
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Very efficient service. Thank you....
...Sandra Glenton
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excellent service throughout and a good price....
...T Hounsome
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Smooth order, good commuication and updates on progress of order, quick delivery, thanks very much...
...steven - s j wells
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Very helpful
Thank you...
...Avril Philipson
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Fantastic customer services, very helpful and friendly. Next day delivery, order was as promised. Would highly recommend. Thank you...
...Judith Nicholson
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Good service, didnt think we could get what we wanted as it was part of a bathroom suite, well done. Thanks....
...david neasham
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Kept really well informed of my order status by email and the bathroom sink I ordered arrived on the date given. Friendly and helpful delivery driver! Great quality sink, well packaged. I would definitely order from MyTub again.
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...JAY STEPHENSON
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very pleased with the service provided by MyTub, delivery communication was excellent and item delivered on time....
...Mavji Bhulia
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more reviews... |
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