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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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A competitive price and fast free delivery will certainly buy a from this company again...
...MR PETER AUCOTT
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Good quick service, nicely packed and very good communication.
Many thanks, derek
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...derek hall
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Order arrived promptly as promised thanks for great service...
...Alan willis
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very good service kept informed as to the delivery progress by email exactly as ordered and delivered on the stated day willuse again and will recomend to all ...
...mr keith fisk
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Very impressed with the service. It turns out the part I ordered was obsolete but staff went to the trouble of sourcing another supplier. Part arrived promptly. ...
...A Lennon
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first class service many thanks...
...stephen
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Excellent service, fast delivery and great item. Thanks...
...vivian bradley - TTR Joinery
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Thanks for great and timely service. In the words of the great Arnie "ILL BE BACK".
Francis A...
...Franks Kitchens FK Design
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Goods came within a few days. Excellent communication from MyTub about my order. Would use again....
...Baxi Heating
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more reviews... |
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