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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.... ...Bernard Adams
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Good products,delivered on time,great service.... ...honeywell bs
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Prompt delivery and good customer service on the phone. Thanks... ...Lisa Readman
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Goods received well packaged and intact. Because they arrived later than I expected 13 days after order I will not have time to assemble and install before going on holiday so cannot comment on quality of product yet. I was well informed about the progress of the order and received a telephone call to check and confirm the delivery date which was useful. ... ...Kevin Evans
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Excellent service - used you for two orders. You kept me fully informed and delivered when you said you would. Pity other suppliers cant match you!... ...Peter Dron
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Wonderful service - and you even realised when Id ordered the wrong thing - psychic too! I really appreciate that you emailed me to check what I actually needed rather than sending exactly what Id ordered. Thank you.... ...Wendy Thompson
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Excellent quality and intact order, would order from this company again,thank you... ...Anthony Wood
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All good fine fast clear service MANY THANKS ... ...Dave monk
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Great service and great price many thanks... ...Peter Stannard
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What an excellent service!... ...Linda Bladon
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more reviews... |
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