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I have nothing but praise for Steve and his colleagues. I ordered a discontinued Ideal Standard bathroom sink from you. Steve called me and advised it might be better for me to collect rather than wait for delivery with the risk of damage. He had already confirmed its condition as 100%. It was not there were scratches and stress marks. Steve then located another for delivery. this arrived scratched. He then located a third this seems to be undamaged. Each communication has been responded to quickly and efficiently. Peter.... ...Peter Short
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I placed my order yesterday at 17.43 and recieved the goods early this morning.as a retired purchasing manager I can only comment on what an excellent service... ...John Watson
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Received in two deliveries very quickly after ordering.
Unfortunately on unpacking the items, the 600x800 Elite is damaged on both the upper and lower sides. As the damage is through the paint to the metal in two places, the item will start to rust very quickly given it is to be fitted in a shower room. The packing was not marked so the damage had to have been from the factory.
Could you arrange for this item to be replaced and the damaged item to be collected at the same time
Otherwise I was happy with delivery and price.
many thanks
Gary Taylor... ...G Taylor
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Fanastic service, goods arrived within 24hrs. Many thanks for your efforts.
Regards
Roger... ...Roger Styring
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I was very impressed with the service and support provided in respect of my order and also the highly competitive price of the product ordered.... ...David Stobbs
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Great, good customer service... arrived on time after quick chase up. Super service... recommend to all.... ...ISTL Engineering Limited
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Thank you for excellent service. The bath came very quickly and I was well informed about delivery.... ...LESLEY HILARY PEACOCK
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Quick replies to queries, timely delivery. Many thanks - would use your company again. ... ...Sameena Ismail
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Very helpful staff, quick delivery. Would certainly use them again.
Thank you.... ...Nicholas Hughes
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Order did arrive on date supplied. After having made frantic efforts to secure an am or pm delivery, I was advised that I would be having a pm delivery. The delivery was then made between 9 and 11am because luckily a friend was in to take the parcel in. I also note that a message had been written saying deliver after 12!!! Having said that the contents were as expected.
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Hello Lynn
Very sorry, normally we are proactive in getting this information to you before you are asking for it, we can see where this slipped through the net and are taking steps to prevent it happening again.
Thanks for your Feedback.
MyTub... ...Lynn Frances Andrade
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