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Just want to say excellant service with a decent delivery service for the home DIYer. Internet page have good information on products. Keep up the good work
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...John Brown
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we...
...Southlands Farm Cottages
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Special thanks to Christine for sorting out our problem with a broken handle on a Grohe shower mixer valve. She provided an excellent service chasing up the manufacturers and keeping us informed of what was happening. I was able to pick up the part and fit it successfully. Many thanks....
...Paul Barnes
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Very good delivery service thankyou...
...m.h.smith
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Problems with stock availability meant that this was not delivered on time, but comms was good and I was kept informed on progress. ...
...Angus McIntyre
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service was excellent. The girls on the phone were helpful and kept us informed by email when there was a delay. Goods arrived on the given date. will use you again. many thanks...
...Hollycroft Heating
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Fantastic service,as always.Fast delivery,good price,what more can i say!...
...EcoAppliance
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A speedy delivery and very good service. MyTub kept me updated at all times....
...Sandra Beaumont
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Great service. Christine is to be commended on good communication and followup to ensure I wasnt charged extra for these items. Well done!...
...Paul Kohn
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Fantastic service.......rare in this day and age, Thank you...
...Lynda
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more reviews... |
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