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after placing initial order and paying for it i was then told my item was obsolete my tub dont stock it but they said they would source my item for me which ended up costing me £25 more than mytubs original price. i feel i could have been told before payment that they dont have items in stock leaving me free to look elsewhere or they could have quoted a price items will cost you after they order them in for you first before taking your money. not as cheap as you first appear!!
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Hello
Unfortunately obsolete items do not get the price updated so will appear a great deal cheaper than the replacement product.
Regards
MyTub ...
...dennis curley
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A Fast Delivery ...
...Reece Bevan - Plumb Factory
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Really good service. Delivered what was ordered. The only surprise, pleasant, was that it was delivered one day early!...
...Alan Marriott
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Tremendous product and great service....
...Sean Ramsden
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Excellent service, great price,arrived when stated: helpline number and postal address inspire confidence....
...R.A.Yates
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub...
...ELCCH
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Right product delivered very quickly within a day of ordering. Excellent service thank you....
...Geoffrey Nickolds
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Very bad, my order has not been deliverd....
...perparim tema
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good service-products as expected-good website...
...ksk plg
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Thank you so much. My order was really small but you'd never know that from the service I received. The sales staff really put themselves out to help. Absolutely faultless from start to finish....
...Eila McGeary
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more reviews... |
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