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Within a few hours of placing my order, I received an email back informing me that the item was out of stock, both with mytub and the suppliers, and that the best expectation was 3 weeks. I received an email update when the item was back in stock, with a promise for next day delivery, which was carried out perfectly, in the morning. I feel well treated by mytub, and would happily use them again....
...Phillip Edwards
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First-class service : helpful, friendly, personal and effective. My only concern is that basin was delivered "bare" not in a cardboard box, or similar and the protective plastic film that should have protected the edges of the basin was perforated or torn in places it will not be clear until the basin is removed from its plastic wrap whether any cosmetic damage was incurred as a result....
...Philip Taylor
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Fast service, delivered in 3 days well within the 7 to 10 day estimate but I have to say when I read that I was put off and nearly went to another company. Product exactly as ordered....
...Carol Mackenzie
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One of the best companies you can deal with
always quick to accommodate you
And the order is outside your door before you got time to order ...
...Mr Ike Phiakkou
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no issues -...
...KEN ROBERTS - HOYA LENS UK LTD
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Thanks for your excellent service. Will use you again when necessary...
...Norman Kaye
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product great but delievry driver did not have message to delievr to neighbour. I only received it due to teh quick thinking of the neighbour who spotted the delivery van....
...David Caine
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Great price and helpful communication after order placed. Although there was a slight delay due to stock problems the item has now been received well in advance of the original estimate. Very happy with the product and the service received....
...John Hughes
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The item was deliverd in a reasonable timeframe and on the date specified and was significantly cheaper than the competition.I found the updates on the order satus particularly helpful....
...Victor Harker
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Thankyou for a your help on the phone. and thankyou on the next day delivery will be using you again.
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...Paul Humphries
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