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Took some time to get the product but this turned out not to be the fault of My Tub. This item is now out of manufacture but they still managed to find one so well done My Tub. Once it was located and in stock they gave me a delivery date and kept to it.
No complaints on any level of system, product or service.
Walter Anderson... ...walter anderson
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It is a breath of fresh air to find a company as helpful as My Tub, thank you for your help! ... ...Paul Wheeler
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I am pleased with the shower tray as it is a good product at a great price. I was unhappy with the delivery. It was initially set up for the Wednesday then changed to the Thursday. I took the Thu off and it did not arrive. It also did not arrive on the Friday luckily I was home!!!. When I called I was told there was a problem with the drivers hours and I would get it on the Monday but at any time up to 1800. As I had a plumber arriving first thing Monday this was no good. I elected to collect it from Yeovil at my cost and time. So a whole day off plus a couple of hours and diesel money wasted. Free delivery on orders over £25.00 should not mean second rate delivery especially when it ends up costing the customer. Companies who use the internet as the main portal for business must get the... ...Fred Baxter
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Ordered pebbles & matrix for gas fireplace on a Sunday evening. Everything arrived on Wednesday early afternoon. Totally transformed my fireplace. Well pleased with service & product. Have another fireplace to sort out will use mytub again. ... ...Lee Wilson
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All good, Little slow in arriving, but the pandemic is slowing most things down! ... ...Ruaridh Macleod - Boiler Services Forfar
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Thank you for your help and for finding the right part for me ...
very good will used you again
Richard Preuth... ...Richard Preuth
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Great prices,great communication,fast delivery..brilliant service-Thank You... ...Stephen James
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very goodservice, and client very pleased with the boiler. thanks she now has a nice warm house again.... ...june chalmers
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The order was processed quickly and delivered on the day which was emailed to me.
The address given to the driver via the delivery note did not however have the correct house number. Im sure I printed the address correctly. The driver phoned me and I was able to give the correct house number.
Overall Im happy with the service. Thank you.... ...Mr R Murdoch
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Delivered a day early, cheapest price on the internet.... ...Nicholas Jones
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