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I placed my order for a basin and brackets on Thursday, 30 Nov 2011. Correspondence from Christine kept me informed of the estimated delivery date and on Friday 02 Dec 2011 Christine gave me the confirmed delivery date of Monday 05 Dec 2011.
The basin and brackets were not delivered on the confirmed delivery date of Monday, 05 Dec 2011. When I emailed to let My Tub know, Jeannette responded promptly and professionally. The basin was damaged and another one put on order to be delivered to me on Wednesday 07 Dec 2011.
This was delivered this afternoon which completes my order and I am satisfied with how everything was handled.
If I need any other bathroom or kitchen supplies in the future, I would not hesitate to purchase them from My Tub again.
Thank you.
Debbie Warner...
...Debbie Warner
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Very prompt service. The only thing there was not an invoice in the box....
...Elizabeth Logan
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Very satisfied customer. You obviously had some problems with your supplier but kept me informed throughout. Would certainly recommend....
...Mr David James Forder
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Excellent service throughout. Will definitely use again. ...
...Alan Carrington
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Your website is very clear, easy to use and quick! I have saved it as a favourite for future reference....
...Bob Delaney
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Exactly as dscribed. Item delivered quickly. Thank you...
...donald clark
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Took some time to get the product but this turned out not to be the fault of My Tub. This item is now out of manufacture but they still managed to find one so well done My Tub. Once it was located and in stock they gave me a delivery date and kept to it.
No complaints on any level of system, product or service.
Walter Anderson...
...walter anderson
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A great service and speedy delivery, excellent....
...Mark Alcock - Milspeed ltd
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Great Service delivered as promised with a great price highly recommended...
...Jason Birch
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Good website, very pleased with tap heads as I’ve been told I could no longer get them in Sheffield. Efficient service and updates on my order and delivery. Would recommend this company....
...Yvonne Bedford
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