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My Tub were very helpful in identifying and sourcing the part that I needed for our shower. I sent them photos, which they forwarded to the manufacturer and quickly came back to me to let me know what part was required. The part was sent through and arrived on the specified date. It has since been fitted and works a treat. Thank you My Tub and Laurie who did the investigation work.... ...Janet
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Delivered on time, well packaged to. Thanks. ... ...MR A M GILMOUR
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Received geberit concealed cistern within 5 days, tried to fit Saturday and found part missing. Had to wait till Monday to advise of this missing part. I was told to leave it with customer services and they would get back to me. In the meantime I spoke to the manufacturer and received the part next day. Four days past not a word from My Tub. Well done Geberit not so well done my tub, just a call to say what was happening might have helped... ...simon martin
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I have received the item,it is now installed and appears to be working fine. Thank you for a very smooth transaction. Dermot... ...Dermot Wright
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Thanks for all your help and information from start to finnish super fast service and no problems thank you once again. Colin ... ...colin clubb
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User friendly website to find exactly what I required.
Great email communications.
Fast delivery.
Perfect.... thank you.... ...Kevin Hooley - Unicorn metals ltd
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.... ...Tracy Reinmiller
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Good service keen price... ...MDLamb
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Part reeceived Friday as promised. good service.
Thanks... ...Ramsay Sterile Services-East
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Very pleased with the service and the way I was kept informed at all times. Can highly recommend. Thank You.... ...Eric Agar
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more reviews... |
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