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Great customer service and quick replies to any emails regarding my purchase. The part was sent out quickly and my boiler is working perfectly in fact better than it did before... ...Duncan Kerr
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I was very impressed with all aspects of the service we had from My Tub... ...British Gas
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Fast and efficient service - helpful carrier dropped off next door as instructions and good value... ...Steven
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Ordered on Friday and arrived the following Monday. Excellent service - thank you very much... ...Stella James
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Great price, quality product, prompt delivery, what more could a buyer want Excellent service all round from MyTub a well deserved pat on the back to all concerned.... ...Terry Ryman
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Received today very well packed , good service thank you
... ...Mrs Diana Mitchell
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Prompt service & delivery, very pleased with product good value/well made.... ...Jacqueline Douglas
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The service was overall good.
Nevertheless the delivery charges should be made clearer as no explanation is made that items could be delivered separatly and different charges can apply.
... ...vera
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I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
... ...Dr Michael Devine
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Product arrived as predicted and in order. Many thanks... ...Stewart J Muir
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