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My order was completed in good time, the website was easy to navigate and I was kept informed all the way through from order, dispatch and estimated delivery. My only comment would be that the items were just in a clear bag, and not boxed, which considering it contained some fairly delicate filters, this surprised me somewhat. But despite this, my order arrived safely. Very happy. Thanks.... ...David Bell
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
... ...Ondemand Plumbing
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very pleased with the service provided by MyTub, delivery communication was excellent and item delivered on time.... ...Mavji Bhulia
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Good communication and quick delivery. Would highly recommend... ...Angela Ralte
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Great communications and service from all concerned. Easy to navigate through the website to find the parts needed.... ...David Parker
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Efficient service, thank you... ...Christine Downing
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Great service from start to finish. Easy to order on line, good communication throughout and speedy delivery . Thanks. ... ...Darren Plowman-Read
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Thanks very much for the fast delivery of the wc pan for our sailing club. Excellent like for like replacement and great price.... ...Stephen Hinton-Smith
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first class service, thankyou.... ...damian segrave
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The "My Tub" order was delivered very quickly and exactly as ordered. Faultless sertvice.
... ...Jim Gardiner
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