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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
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Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig...
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Thanks very much for the fast delivery of the wc pan for our sailing club. Excellent like for like replacement and great price....
...Stephen Hinton-Smith
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Very disappointed that when I ordered online that was told soon afterwards that my order was about 6 weeks delivery - surely in this day and age of computers that stock levels should relate to whats available off the shelf.
Then had to pay another £60 plus to get same taps from another supplier. :0
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Hello
Unfortunately this is the nature of the UK's plumbing industry, no one UK company stocks everything and also has stock on the shelves at all times. There are minimum orders that manufactures deliver so if you wish to save money you may have to wait a while. As you have discovered in this instance if you need it now you have had to go elsewhere and spend £60 more than MyTub would have charged...
...Chartwood Design Ltd
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Good service for a difficult to source component. Email saying it was delayed arrived after it was delivered but not complaining! ...
...Paul Tilson
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Extremely pleased with service, good communication and quick delivery. Thank you!...
...Patricia Peace
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Very helpful staff, quick delivery. Would certainly use them again.
Thank you....
...Nicholas Hughes
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Order came quickly, and the price was well below the manufacturers own website. Will use you again....
...Andrew Phillips
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web site easy to use and product arrived when they said it would. I know it is not always easy but to known a rough idea of the time of delievery would just great not more hanging around. Otherwise cant fault it...
...Garry Matthews
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Product was as described and communication was good but delivery took nearly 2 weeks from placing order. A little disappointing. ...
...Graham Smith
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As this was the first occasion I had used MyTub I was pleasantly surprised that my order was delived on the day it was promised.Well done ...
...Frank Neale
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more reviews... |
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