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Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you....
...James
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Delivery fast thanks alot. Product tricky to install however, we managed and now have a complete toilet once again!! Thanks...
...Anita Neill
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Christine
I picked up my parts today, thank all the team for there help...
...Trevor Weavers
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Brilliant service. Excellent comms. I would most certainly use you again. ...
...Dai Llewellyn
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Good evening, I indicate you that you sent me the bad outside temperature sensor, you delivered the outside F42010971-001 probe while I commanded N T7043B.
So I return it to you and ask you to pay off it to me or to transmit me the ordered article copy of which you will find in the return of the parcel
Thank you for your understanding...
...JAMMES Marie-Line
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very pleased with product, although not delivered on the day specified, and the dispatch time was a lot longer than I expected...
...Karen Alexander
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Bit of a muddle on delivery which meant I stayed in for best part of a day but 3rd time lucky. Advice to others: always check first thing if item on the van on deliivery day. Otherwise the product and service were excellent.
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Good evening, I am sorry about the delivery mix up. I am also sorry we did not apologize at the time.
Regards
MyTub...
...Anne Drysdale
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Very efficient and helpful thank you ...
...Peter Brayton
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Good delivery, products received in good condition, all as ordered.
Good service...
...Southcroft Engineering Co Ltd
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What an amazing service. I ordered two soft close loo seats, I was given a courtesy call to check I’d ordered the correct one. The toilet seats were subsequently dispatched and arrived the next day.
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...Chris Askew
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