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The online system was easy to use and the order came within 2 days - great service 😁... ...J M Whittam
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Thank you for the very prompt service you provided. the part was received in less than 24 hours. I now know who to recommend to others when boiler spares are required. Ian.... ...ian_webber
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I placed an on line order for replacement parts for my 5 year old boiler. The process was very simple and efficient. My Tub kept me well informed as the order was processed and dispatched including notice of the day of delivery. I can recommend this company.... ...nigel - warren
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Hi I G Fatih got my order well received thanks in advance for cooperation... ...G Fatih
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Fantastic and delivered promptly ... ...Georgina Pearce
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Very pleased with the service thanks... ...D Brockley
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Order processed and delivered quickly. Packaging was a little light just a bag but all was ok.... ...Claire sutton
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I was very impressed with all aspects of the service we had from My Tub... ...British Gas
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Very good service goods arrived earlier than expected.
I would suggest that if you can get the goods out as quickly as you did you should advise the customer of this.
i expected the delivery in 45 days and received it next day there are a number of instances where given a 4 day delivery i would have looked elsewhere... ...air power products ltd
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.... ...Jo Martin
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