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Very good and prompt, using special delivery.... ...Robert Millington
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Great service Than you... ...Robert Burnside
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The entire purchasing process was hassle free and I could monitor progress. Excellent service and good price!... ...Laurance Knight
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Very friendly, helpful and kept me up to date every step on the way. Many thanks for a brilliant service. ... ...Martin Land
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Good service. Completely satisfied.... ...Peter Ellis
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A hard to find product was available off the shelf. No hassle, excellent service.... ...Philip Kolbe
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Product purchased was Showerlux Showerclean. Arrived as ordered. Communications were good. Was advised of a delay in delivery from original given date but was then was delivered on original date after all. Slight confusion but no complaints. Would use again !... ...Roy Andrew Hassell
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As I informed yourselfs on 190811, the goods were returned to your depotplumbcenterin west drayton on 200811. Can you please credit my account with the refund ASAP. Many thanks for your help and very fast service,its greatly appreciated.
amar chohan... ...Amar Chohan
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Excellent Customer services and very helpful staffs. always keep it up. ... ...Shoukath Ali
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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