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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin...
...Emma Sproat
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Everything arrived as promised....
...Terry Kent
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Good products,delivered on time,great service....
...honeywell bs
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The man came he placed my bath in garage for me just waiting for my builder to finish my bath room and shower room the I get the bit installed good service many thanks alan...
...Alan Wing
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Good service, Very fast delivery, Thank you...
...Xtrac ltd
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I was pleased with the service. I was first given an estimated delivery date, and later confirmed. Emails were promptly responded.
Thanks to mytub....
...Daljit Singh
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Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down....
...Trevor Peach
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Delivered as promised - goods exactly as advertised - unbeatable price...
...Mr R Nisbet
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Excellent communication and service! Such a contrast from a previous company we had used. Wish we had found MyTub before. Would definitely use them again....
...Sonia Weston
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Excellent product, 100% happy THANK YOU
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...paul john jacob
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more reviews... |
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