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Very good responce received my order the following day at the best price on the internet....Thank you ....... ...John Young - Elec Resourcing Ltd.
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Order arrived as scheduled and the spare parts we ordered fitted perfectly. Would definitely use the company again. ... ...EA Hunter
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As always, great service from MyTub, delivery neatly arranged, good updates via the website, product correct and well packaged. ... ...Clive Batchelor
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Excellent service and communication. Ordered a regulator for Stoves oven which was obsolete, My Tub contacted Stoves for replacement part information. It was cheaper than original item. We searched around the net to find fitting instructions, so less than £25, much cheaper than the £900 we feared! Would highly recommend and definitely use again, thank you!... ...J Nixon
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Sophie and company, you were so good today, thank you for following through on my problems, really impressed with your reliable and caring customer service and your friendly response. thanks.... ...ROBERT
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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Prompt and efficient service. Goods exactly as described.
... ...Patrick Squire
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Order arrived promptly as promised thanks for great service... ...Alan willis
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Excellent price and service . ... ...Warwick Currie
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Excellent service, will use you again
Thank you
Delme Laugharne... ...Mr J D Laugharne
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