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Ordered what I needed and it arrived when they said it would, no fuss.
Thank you. ...
...Ms English
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Found & delivered correct item promptly...
...Ian Swift
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Arrived as ordered on the day advised. Very good service and excellent communication throughout....
...Gwen Bayne
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Thanks for the reply email, the part arrived Saturday at 17:00. Thank you.. Already fitted, spot on part. ...
...Martyn Probert
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I received the order promptly and greatly appreciate your help and patience in resolving my sensor compatibility problem.
Many thanks...
...D.C. Duncan
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The brushes arrived next morning. Exceptionally quick service. Well done....
...G A SMITH
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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We had looked everywhere for this matching tap! and then found it easily on your web site.
Have found the customer service excellent. A big thank you to Christine....
...Joan Walker
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The heating controller was a direct slip-in replacement for the old version I had been enjoying over very many years, and is working well. The only problem with the old one was that the control button for the CH function was becoming very intermittent....
...Colin Colby
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Great service. Fast and efficient. However, the box the item arrived in was 10 times bigger than the item. The item was marked “fragile” - but there was no packing in the box to prevent it banging about inside it. Photo available if wanted....
...Sheila Miller
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