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Great service - right product turned up when promised despite the snowy conditions. Thank you.... ...Jenny Beard
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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us.... ...Peter Morris
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Great service. Informed me via email with updates as to expected delivery and any issues. Thoroughly recommend this company. ... ...Alison Findlay
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Good and prompt service. Kept me updated all the time. Order arrived on the stated date and as described. Very pleased. Will recommend everyone to give a go... ...Vineet Singh
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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
... ...langley grammar school
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first class service thank you ... ...Brighton Hove
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Yes, Order received intact, very speedy delivery thank you... ...Southcoast Plumbing Supplies Ltd
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The service was perfect. Debra on your sales team saved the day by sourcing an ire
That no one else in the uk could. Life. Saving!! ... ...Wave crest
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Good company,will use again. Highly Recommend.... ...David M Russell
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Excellent service, part arrived on Thursday before 8.30 a.m. thank you... ...Trevor Cullen
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