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the worst delivery service I have ever come across it took you six week s then you broke one and then i had to wait another two weeks
would never use you again ...
...mark leppard
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Many thanks for your help Little known Ideal Standard part was traced for me successfully....
...John G
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Simple, quick and a good price plus couldnt find the goods elsewhere. Thank you...
...David Iszchak
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Very helpful chap, will use you again...
...Terry smith
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Order has arrived and been fitted. Thank you for pursuing delivery....
...Frances Winder
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Exellent service,will use again...
...Angela Hill
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Your 7-10 day delivery was way out,almost had to cancel. Then the
incorrect item was delivered, after a bit of research i found this was down
to City Plumbing who eventually supplied the cistern. Your people very
helpful and most of all kept me informed as to what was happening. Good
communication counts for a lot,no problems with buying from My Tub in the
future....
...T SMITH
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order received complete and on time with your usual efficiency. thank you ...
...peter richardson
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cannot fault service, delivered on date arranged....
...william harper - Mr
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