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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us.... ...Peter Morris
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Whilst we had to wait a little longer than one would have preferred or found ideal, we were pleased to receive the ordered item in good condition when indicated.
... ...R.F.Alexander
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Thank you for a fast and reliable service, could not fault them at all .would but from them again.................
... ...Charles Smith
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Brilliant service...and best of all excellent price!
Would thoroughly recommend!... ...SunniG
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It is disappointing that you refuse to post small items when I was happy to pay internation postage with signature / insurance. The cost of sending 3 small items that would basically fit into an envelope is extremely high and to insist on courier service is disappointing.
Regards.
Alwyn Kennedy JP Vic
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Very sorry but we are not geared up to use the royal mail for deliveries.
Regards
MyTub... ...Alwyn Kennedy JP
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great customer service and communication. Competitive prices too.... ...Charles Nicholls
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We had quite a complex order, and both Karen and Deborah could not have been more helpful, even after we made changes at the last minute. ... ...MARK GILBERT
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Delivered on time.
Arrived well packaged and in good condition.
I would definately shop here again.
Thank You... ...LESLEY HAMER
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Very good communication. Delivery worked a treat. Excellent service.... ...Sharon Harton
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Part was not left as asked and had to rebook the job as it didnt arrive in time!!... ...Oil Heating Specialist
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more reviews... |
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