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Product received and I appreciated the regular email updates on when it would be delivered and it was delivered when you said it would. Great service....
...Perrys
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we...
...Southlands Farm Cottages
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Very efficient, Good value. Eay to order from.
Best regards ...
...Robert Dawber
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Found the service good with no issues receiving the order.
I did however, when looking for the components by name the item was not so easy to find.
I did have the manufactures catalog and was able to search by product code which worked well.
Would recommend to other engineers
Philip JP Heating Installations Ltd...
...Philip Tancell - JP Heating Installations Ltd
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Excellent web site and excellent service, delivered on time will def use again...
...Pauline Williams
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One of the best companies to deal with, lots of information, kept me in touch all the way regarding delivery....
...Madeline Collin
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Excellent service and communication throughout.
I will certainly use MyTub again if I need to.
Highly recommended....
...Warren Gilbert
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Very pleased with service and product, thank you...
...alexandra richardson
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I had a really tricky part to order, after speaking to many suppliers including the part manufacturer My Tub were the only people to provide any useful help. I not only got the part I needed, I was kept up to date regularly about the order by phone and email. the service couldnt have been better. I will certainly use you again and recommend you to others. Thanks...
...Jo Behari
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Thank you for your excellent service both in response to my query answered almost immediately and delivery on the day arranged.
Keep up the good work....
...Brian Townsend
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