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The unit has just arrived.Thank you.
I have to say that apart from the e-mail problem your customer service has been one of the best I have ever had.
Thanks again.... ...Martin Lee
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no problems. excellent service.... ...r pattinson
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Thanks very much took a week to get the part but you were the only ones who could come up with it, I had already tried three other parts suppliers cheers... ...Dave Harris
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Excellent communication so i could keep my customer upto date... ...dan morgan
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Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ... ...Miranda Thomas
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Excellent service. Even sourced an obsolete product for me. The communications from Christine have been excellent - I would highly recommend. ... ...Helen Kennedy
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Great company to deal with, no problem will purchase again.Thanks... ...Colin Hook Property Improvements
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As always a fast reliable service... ...Chris Warburton
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Got part but feel delivery cost was excessive it was near as much as the product.
You need a simple postal mail option for small items.... ...Damian Adams
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Many thanks for an accurate service. The parts arrived according to the confirmation email. Just one thing though, I had asked for a price and availability check prior to ordering and clicked through the quote to attach the details to my order, as suggested but the delivery date quoted did not match the final delivery date confirmed by email. Maybe I did something wrong, maybe I did not, either way, it was not clear but I am still happy and will use your services again, thank you.... ...Harmony Plumbing
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more reviews... |
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