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Excellent service, arrived as advised.
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...Andy Muckle
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We e mailed to see if you could get us the part for our boiler, not really sure what we required. We received a prompt reply and once we had identified which part we needed the service was very quick and efficient.
The delivery date was perfect.
I would definately recommend your company. ...
...Mr John Wright
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Its when things does not work out ok you really see what good customer service is all about. I made a mess and MyTub customer service straightened it all out for me. It really made my da. Thanks guys!
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...Tore Saanum
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I bought some replacement radiatorthermostats.
myTub gave the best price by a long way and the items arrived
very quickly.
Nice job boys....
...Steve Atkinson
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Excellent service, delivered on time with communication answered immediately. Checked around the product elsewhere, only MyTub has what I needed. Website and communication portal easy to use and understand. Definitely coming back :...
...Benjamin Kirk
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Great service, very informative on delivery dates and no hassle at all,will definitely be using you again, thankyou ...
...Chris Hughes
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Excellent service and fast delivery. A big thank you especially to Christine for her help...
...Robert dowles
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My complete order arrived on the day specified. Thank you too for keeping me updated on the progress of that order. Much appreciated. ...
...Peter Button
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Good service & great pricing....
...John Lees
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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