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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!...
...David Smailes
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My Quinn radiators arrived on time and in perfect condition. ...
...David Lynd
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Great service, easy ordering process, good support with slight payment hick-up, rapid delivery, good quality product...
...Dr Hans-Georg Wagner
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Thank you a quick and easy purchase that was delivered in a timely manner.
Many Thanks
Mr Wilson...
...Mr Wilson
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I received the order promptly and greatly appreciate your help and patience in resolving my sensor compatibility problem.
Many thanks...
...D.C. Duncan
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The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
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...Steve Dixon
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Many thanks to Jeanette and Christine for all their help.
I will happily recommend My Tub...
...Jan Adams
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Pleased with prices but delivery should be free for all items if you're ordering over £25, not just random parts. Also, delivery estimate should be available before you buy,...
...Chris
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Great service. Ordering process very good in that always told where are in the process.
Could do with a time slot re delivery rather than just a day....
...Anne Drysdale
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Took a while to get the part as it was not in stock and was no longer made , but was kept up to date with progress and overall a good service , Ian S...
...Ian Smith
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