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Very disapointed to be told to wait two months for my ites ordered
as they were canceled and re - ordered.
David Beecham
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Hello David
I am very sorry but I can see from the supplier's notes that there has been an error on the order. We are looking into getting this to you much quicker as a result.
Regards
MyTub
Steve Marshall... ...david beecham
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Super fast delivery. impressed with service second to none ... ...kenneth wood
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The service was excellent and even though I ordered the wrong part to start off with they advised me on the return and replacement with the correct part. My many e-mails were answered promptly and the staff were friendly and efficient.
The product was exactly what I required and the website was easy to use.
Chris Guest... ...Christopher Guest
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Cant fault your sevice, excellent online ordering service. Had a query regarding an item I couldnt find online so telephoned support who sorted it in minutes. Delivery very quick. Brilliant ... ...lee moxon
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Highly satisfied with whole ordering process, and especially the very prompt delivery well ahead of schedule.... ...Robert Elward
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I rang prior to placing my order and was told it was in stock and if ordered would be with me in 2 or 3 working days, I placed the order and was emailed with the confirmation giving a much later delivery date, this was disappointing but I had paid and the price was good so left the order as it was. The screen arrived on Friday as stated and within the time I requested and I am pleased with the item. However because of the delay between when I was originally told I would receive the item and when we eventually did some inconvenience was caused.
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Hello
Sorry for your inconvenience, we do endeavor to deliver as the stated "Normally Stocked 2-3 days delivery" however we do sometimes run out of stock. For any future orders you c... ...Mrs Christine Simmonds
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Took a while to arrive, but I got frequent updates and it arrived on the date specified and was exatly what I ordered
Very happy with the service... ...Mark Tanner
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Hi,
Part of my order was missing but staff at MT and at my local supplier could not be more helpful. Well done My Tub, customer service gets a 10 from me... ...Martin Frain
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In time. In budget. Many thanks.... ...Sergey Danilov
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An excellent service.
Many thanks to Sam and Steve for their help in correcting my mistake in ordering the incorrect toilet seats, and then arranging timely delivery of the correct items.
As a result, MyTub will definitely be my first port of call for plumbing supplies in the future.
Thank you again. Frank ... ...Frank Bailey
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