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Easy to find the product I was seeking on the MyTub website. It was helpful having the product number against which to search.
Five days including a weekend from order to delivery.
Good communication including initial notification then confirmation of delivery date and information, when requested, of an approximate delivery time.
The product looks good and I assume it will work well as our plumber had no problem fitting it.
I would recommend.... ...John Wardley
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First time of ordering and very pleased with the service. Order arrived on time and well packaged.
... ...KEVIN TURLEY - LUCOZADE RIBENA SUNTORY
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Service was excellent - kept fully informed.
Product fine, except that the Seat Pillars had no screw slot I had to cut my own.
No problem with the website.... ...Mr LDJ Clark
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The Helpline is extremely helpful and affective. Postage is expensive and the delivery time is too long. Nevertheless overall pricing is reasonable. Thank you for your help.... ...Mr. Kee - Chak Ip
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Well done!....Superb service following a change of parts
Great follow up by all Sales personnel who kept me informed throughout
Would definitely use them again!... ...S Grimsley
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Just what I wanted and at a much better price for the item and the carriage than other suppliers.... ...Mr Tim Green
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Great service. Quick delivery. Well packaged. Will be using again. Would recommend. ... ...Mr Greenwood
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I rang prior to placing my order and was told it was in stock and if ordered would be with me in 2 or 3 working days, I placed the order and was emailed with the confirmation giving a much later delivery date, this was disappointing but I had paid and the price was good so left the order as it was. The screen arrived on Friday as stated and within the time I requested and I am pleased with the item. However because of the delay between when I was originally told I would receive the item and when we eventually did some inconvenience was caused.
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Hello
Sorry for your inconvenience, we do endeavor to deliver as the stated "Normally Stocked 2-3 days delivery" however we do sometimes run out of stock. For any future orders you c... ...Mrs Christine Simmonds
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Im happy to say you have provided me with an excellent service in sourcing the boiler part i needed. Two other companies had advised the part was obsolete, despite it being listed on their websites and taking payments. Im still waiting for a refund from the second company 5 days later! I phoned My Tub who checked while i was on the phone to confirm they could get the part and consequently it was with me in two days.... ...George Paparestis
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Long radius Conex bend. Not a easy fitting to find. Arrived as promised within a week. So very pleased. ... ...Richard Weeks - Atkins Ltd
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