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Rachel was excellent in proactively tracking down the part we required before any other company could get it to us. She was a pleasure to deal with and demonstrated excellent customer service, a skill that is unfortunately so hard to find these days. Thanks Rachel.... ...Beth Alcorn
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A hard to find product was available off the shelf. No hassle, excellent service.... ...Philip Kolbe
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.... ...Jo Martin
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Excellent first class service - received within 2 days 0f ordering - will certainly shop again... ...Alan Lancaster
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Easy to use website, good price, speedy delivery, precise info re delivery time, excellent.... ...J TEBBS
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Great service. Regular communication. Order arrived on time. Id recommend mytub to anyone.
Alex... ...Alexandra Dalton
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I FOUND THE SITE VERY EASY TO USE AND THE SERVICE 1ST CLASS. ONLY THING I WOULD HAVE LIKED WOULD BE PICTURES OF ITEMS AND FITTINGS, APART FROM THAT NO FURTHER ACTION NEEDED.... ...JEAN SUTTON
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First rate service, no complaints or adverse comments... ...JAMES FLATT
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Good service and after sales support.... ...Ashwin Parekh
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Pleased with service, would use again , value for money.... ...Mrs Norah Powell
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more reviews... |
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