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Excellent service from ordering to delivery ... ...Alwyn Keith Good
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Excellent professional service,I was always kept in touch-keep it up
Thanks again
J.Hoare... ...Mr J Hoare
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thanks for the easy transaction, pans fine... ...Jeff Axford
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Live online support was excellent, with a quick response. Hard to find product on the net sourced and delivered ok. Thanks for your supply. ... ...Mr Giles Batchelor
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Great service! Very impressed with your e-mail communications and quick order processing and delivery. Thank you!... ...Lyn Hughes
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It would have been nice to have been told the item was not in stock at the time of ordering.After a couple of conversations about the item I assumed it was in stock and would be posted .
Still pleased with My Tub and will order again in future.... ...K.Last Plumbing
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Very satisfied, good service, product delivered on time.
Your initial estimate for delivery was a little optimistic 5 days not 2 to 3.
Overall quite happy.... ...David Johnstone
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I was very happy with the service and the girls on the phone were very helpful and polite, many Thanks. Tracey Mahaffey... ...Tracey Mahaffey
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Box was delivered on specified date. Box was damaged but contents seem fine. Good service, thank you... ...Christine Redshaw
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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