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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned....
...Tracy Reinmiller
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Ordering was good but the delivery took 20 days due to carrier probs and poor packaging resulting in damage. All sorted out and communication was good.
Thanks,...
...Stuart Whitfield
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Lot less hassle than UK Bathrooms.com, better communication, fast delivery, keep up the good work, thanks. ...
...Jay Jeffery
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Excellent service and price ...
...Alex Clark
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Goods as described and delivered as promised. Excellent service....
...William Paul Down
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Excellent service, prompt delivery, 10 out of 10, many thanks. Don edwards....
...Don Edwards
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I can only compliment you on exemplary service. You took care to provide exactly what was required and took the initiative to keep my cost to a minimum. Your communication was also first class. Many thanks. Highly recommended....
...Bob Scanlan
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Second time I have used mytub and once again got good service, item arrived quickly. Will use again....
...Martin Way
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excellent service,with very quick delivery.highly recommend...
...amy keenan
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really impressed at the speed of delivery. A great service and a fantastic price, the whole process was faultless. Mytub will be top of my list for bathroom and plumbing needs...
...William Jack
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